Privacy and Cookies Policy

Agency for Innovation and Modernisation of the Autonomous Region of Madeira, IP-RAM (AIM)
Last updated: 13 February 2026

1. Legal framework

This Privacy and Cookies Policy governs the processing of personal data carried out through the website https://aim.madeira.gov.pt, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), the ePrivacy Directive, Law No. 41/2004 of 18 August, and the applicable national legislation on personal data protection.

AIM ensures that personal data are processed lawfully, fairly and transparently, in full respect of the rights, freedoms and guarantees of data subjects.

2. Data Controller

The controller responsible for the processing of personal data is:

Agency for Innovation and Modernisation of the Autonomous Region of Madeira, IP-RAM (AIM)
Avenida Arriaga, No. 42B, 3rd Floor, Room 3.2
9000-064 Funchal – Madeira, Portugal

Email: aim@madeira.gov.pt
Telephone: +351 291 212 222

3. Data Protection Officer (DPO)

In accordance with Article 37(1)(a), (3) and (5) of the GDPR, the Regional Government of Madeira established a mission unit, the Office for Digital Compliance and Data Protection (GCPD), through Resolution of the Council of Government No. 72/2020 of 21 February.

You may contact the GCPD regarding matters related to the processing of your personal data:

Office for Digital Compliance and Data Protection
Regional Government Palace – Avenida Zarco
9004-527 Funchal

Telephone: +351 291 145 175
Email: gcpd@madeira.gov.pt

Data subjects also have the right to lodge a complaint with the competent supervisory authority in Portugal:

CNPD – Portuguese Data Protection Authority
Av. D. Carlos I, 134, 1st Floor
1200-651 Lisbon

Telephone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt

4. Personal data collected

AIM collects only the personal data strictly necessary for the functioning of the website and for responding to requests submitted by users, namely:

• Name (where applicable);
• Email address;
• Content of messages sent through contact forms;
• Technical browsing data, including:
• IP address
• Date and time of access
• Browser type
• Pages visited

5. Purposes and legal basis for processing

Personal data are processed exclusively for the following purposes:

• Responding to requests or messages submitted by users;
• Ensuring the proper technical functioning of the website;
• Ensuring information security and preventing incidents;
• Complying with legal and administrative obligations.

The legal basis for the processing of personal data is Article 6(1) of the GDPR, namely:

• (c) compliance with a legal obligation;
• (e) performance of tasks carried out in the public interest or in the exercise of official authority;
• (a) consent of the data subject, where applicable.

6. Data retention

Personal data are retained only for the period strictly necessary to fulfil the purposes for which they were collected or for the period required by law.

Technical browsing data are retained for a maximum period of 90 days, unless they are required for the investigation of security incidents.

7. Data subject rights

Under the GDPR, data subjects have the right to:

• Access their personal data;
• Request the rectification or updating of their data;
• Request the restriction of processing;
• Object to processing, where applicable;
• Request the erasure of personal data, where legally applicable;
• Request data portability, where applicable;
• Receive clear information about how their data are processed.

These rights may be exercised in writing through the following contact:

aim@madeira.gov.pt

Without prejudice to any other administrative or judicial remedy, data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) via www.cnpd.pt.

8. Use of cookies

The website aim.madeira.gov.pt uses only first-party cookies, which are necessary for the functioning of the platform and for managing user consent.

No marketing, advertising, profiling or behavioural tracking cookies are used.

Cookies help improve the browsing experience, ensure application security and guarantee the proper functioning of the services provided.

8.1 Cookies used

9. Cookie management

Users may manage their cookie preferences at any time through the consent mechanism available on the website.

Disabling necessary cookies may affect the proper functioning of the website.

10. Information security

AIM implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorised access. These measures ensure the confidentiality, integrity and availability of information.

11. Changes to this Privacy and Cookies Policy

AIM may update this Privacy and Cookies Policy whenever necessary.

Any changes will be published on this website, indicating the date of the latest update.